搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Adobe Flash Player 11.4 quits working, won't show videos even after reinstalling.

  • 64 个回答
  • 761 人有此问题
  • 1 次查看
  • 最后回复者为 AliceWyman

more options

Had Adobe Flash Player 11.3 r300 and it stopped showing videos, etc. in Firefox a few days ago. Now I've installed v 11.4 r402 and it still gives error message "Adobe Flash Player ... has stopped working." I uninstalled, downloaded again and reinstalled -- with the same result. No videos. Firefox Plugin check page shows it installed correctly. Any solutions?

Had Adobe Flash Player 11.3 r300 and it stopped showing videos, etc. in Firefox a few days ago. Now I've installed v 11.4 r402 and it still gives error message "Adobe Flash Player ... has stopped working." I uninstalled, downloaded again and reinstalled -- with the same result. No videos. Firefox Plugin check page shows it installed correctly. Any solutions?

被采纳的解决方案

For 11.3, one of the workarounds was to disable protected mode. See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox? This appears to still be applicable in Flash 11.4.

You also could consider rolling back to Flash 10.3. However, some content may require new features of Flash 11.x. This article has the steps: Adobe Flash plugin has crashed - Prevent it from happening again.

定位到答案原位置 👍 23

所有回复 (4)

more options

@core-el

  • I don't use RealPlayer or anything to do with it.
  • Apparently this isn't possible for OS X...
  • Despite my symptoms being slightly different to what's described, I've followed the directions here & disabled hw acceleration.

I've also run Firefox in safe-made & was still able to replicate the problem.

So themes/extensions have zero to do with the adobe plugin crash warning I'm getting whenever I go here.

Any other ideas?

由jalyst于修改

more options

jalyst,

There are a number of open Flash plugin bugs, many of which involve crashes (examples).

It might help if you enter about:crashes in the address bar to get a list of crash reports, then click on the most recent few links and copy the URLs here.

Ref: https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash

由AliceWyman于修改

more options

@AliceWyman

I've only just come back to this, had a no. of other things to deal with first...

Oddly enough it now seems to be working fine on the site I linked to(1), so hopefully it won't crash on similar flash sites anymore.

Nothing has changed in my entire setup as far as I'm aware, so it's very strange indeed, the site looks like it's had an overhaul though.

(1)even with hw acceleration re-enabled (running one of the 1st Intel Mac Mini's)

由jalyst于修改

more options

jalyst,

Yes, it's possible that the problem was with the website since you say that things are working there now and that Nothing has changed in my entire setup as far as I'm aware, so it's very strange indeed, the site looks like it's had an overhaul though.

If you have any issues with Flash in the future, check these articles first for possible solutions:

If you start having problems again and need more help, you should start your own thread, since this one was started 08-30-2012 by artlife, a Win 7 user who was seeing the error, "Adobe Flash Player ...<version>... has stopped working" and his problem is now "solved".

If you start a new thread it will include your own system details, such as your operating system, Firefox version, installed plugins, and Troubleshooting Information, if you choose to include it. You can use this link as a starting point: https://support.mozilla.org/questions/new

  1. 1
  2. 2
  3. 3
  4. 4