after update a few days ago unable to get hotmail login screen
Since an update a few days ago, I have been unable to get the Hotmail login screen using FIrefox. I can connect to Hotmail using IE though. Whether I type in the url or choose it from the drop down history menu all I get is a blank screen, no boxes to enter username or PW. The only way I can get into my hotmail is through IE. TIA for any help.
Since an update a few days ago, I have been unable to get the Hotmail login screen using FIrefox. I can connect to Hotmail using IE though. Whether I type in the url or choose it from the drop down history menu all I get is a blank screen, no boxes to enter username or PW. The only way I can get into my hotmail is through IE. TIA for any help.
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Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode