Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Facebook doesn't work in Firefox 15. Any idea why?

  • 3 个回答
  • 36 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

The Facebook login page comes up momentarily, and then is quickly succeeded by an error message: File not found Firefox can't find the file at jar:file:///C:/Program Files (x86)/Mozilla Firefox/omni.ja!/chrome/browser/content/browser/undefinedcheck6only.facebook.comajax/v6.php?v=check6only&pingonly=false. Others are having similar problems. Pretty disastrous for Firefox's reputation, I fear.

The Facebook login page comes up momentarily, and then is quickly succeeded by an error message: File not found Firefox can't find the file at jar:file:///C:/Program Files (x86)/Mozilla Firefox/omni.ja!/chrome/browser/content/browser/undefinedcheck6only.facebook.comajax/v6.php?v=check6only&pingonly=false. Others are having similar problems. Pretty disastrous for Firefox's reputation, I fear.

被采纳的解决方案

The Facebook site worked in Safe Mode. I tried disabling addons individually: the problem seems to have been the ZoneAlarm toolbar. Firefox 15 disabled the ZoneAlarm security engine but not the toolbar. I have now disabled the ZoneAlarm toolbar. Thanks for your help.

定位到答案原位置 👍 1

所有回复 (3)

more options

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

You can check for problems with the preferences and if necessary delete the prefs.js file and a possible user.js file to reset all prefs.

more options

选择的解决方案

The Facebook site worked in Safe Mode. I tried disabling addons individually: the problem seems to have been the ZoneAlarm toolbar. Firefox 15 disabled the ZoneAlarm security engine but not the toolbar. I have now disabled the ZoneAlarm toolbar. Thanks for your help.

由mfcayley于修改

more options

You're welcome