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详细了解

When I try to print from a web page (email printing is fine), it doesn't "prepare" and printer error box comes up with "unknown error occurred while printing".

  • 5 个回答
  • 1 人有此问题
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  • 最后回复者为 user709721

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Then documents library box comes up showing file name *.xps. Help!

Then documents library box comes up showing file name *.xps. Help!

被采纳的解决方案

Thank you both for your responses.

It turns out I uninstalled my printer, then reinstalled it, and also unplugged my USB cable to the printer for a short time. Now I'm good to go!!

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所有回复 (5)

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You have selected your default printer as the Microsoft XPS Document Writer. To solve this, go to Devices and Printers, right-click your printer of choice, and select 'Set as default printer'.

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Thanks for replying, but it's already set as my default printer. Any other suggestions?

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选择的解决方案

Thank you both for your responses.

It turns out I uninstalled my printer, then reinstalled it, and also unplugged my USB cable to the printer for a short time. Now I'm good to go!!

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Great!