搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

My Firefox 15.0.1 cannot verify any SSL CA, it says:"Cound not verify this certificate for unknown reasons." when I view the certificate status.

  • 4 个回答
  • 2 人有此问题
  • 9 次查看
  • 最后回复者为 apoph1s

more options

I recently switched to Windows 8 (from 7) and installed Firefox 15.0.1. Whenever I try to access a http secure page I get a message that "This Connection is Untrusted". If I click the Add exception button and view the certificate status I get the following message every time: "Cound not verify this certificate for unknown reasons."

I checked these sites in other browsers and they work just fine. I also checked the certificates using this site: http://www.networking4all.com/en/support/tools/site+check/

I've alreary tried to run firefox in compatibility mode and when that didn't help I reinstalled it but nothing's changed. I'm using chrome for the time being but I hope it's not the only solution.

I recently switched to Windows 8 (from 7) and installed Firefox 15.0.1. Whenever I try to access a http secure page I get a message that "This Connection is Untrusted". If I click the Add exception button and view the certificate status I get the following message every time: "Cound not verify this certificate for unknown reasons." I checked these sites in other browsers and they work just fine. I also checked the certificates using this site: http://www.networking4all.com/en/support/tools/site+check/ I've alreary tried to run firefox in compatibility mode and when that didn't help I reinstalled it but nothing's changed. I'm using chrome for the time being but I hope it's not the only solution.

被采纳的解决方案

Which security software (firewall, anti-virus) do you have?

Some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer.

You can see more Details like intermediate certificates that are used in the Details pane.

定位到答案原位置 👍 2

所有回复 (4)

more options

Make sure SSL protocols are selected in firefox.

Go to Tools-->Options-->Advanced-->Encryption

Under protocols make sure both SSL and TLS are checked.

由ErikaV于修改

more options

Thanks for the answer, but both SSL 3 and TLS 1 are checked.

more options

选择的解决方案

Which security software (firewall, anti-virus) do you have?

Some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer.

You can see more Details like intermediate certificates that are used in the Details pane.

more options

Thanks cor-el, you were totally right. I don't know how I didn't noticed that the certificate issuer was ESET in all cases. I refined my google search with this and found the same issue and the solution which was also provided by you. (https://support.mozilla.org/en-US/questions/923516)

So I turned off the SSL protocol filtering in ESET and the problem disappeared.