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FF 16.0.2 - My Trusteer Rapport is missing from the address bar, how do I get it back?

  • 2 个回答
  • 7 人有此问题
  • 1 次查看
  • 最后回复者为 xqxrocky

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I recently updated Fire Fox to 16.0.2 and now the Trusteer Rapport icon on the address bar is missing. I checked my Trusteer Rapport console and it says that the address bar icon is visible. I want to know how to get it back.

I recently updated Fire Fox to 16.0.2 and now the Trusteer Rapport icon on the address bar is missing. I checked my Trusteer Rapport console and it says that the address bar icon is visible. I want to know how to get it back.

被采纳的解决方案

Hello xqxrocky,

We're aware of this issue and it has been fixed in Rapport version 1205.15 which you can download directly from here: https://trusteer.exavault.com/share/view/kyf-eojioddc-15igp6l

Should you need further assistance we'll be happy to help- here or through our 24/7 free technical support team at http://www.trusteer.com/support/en/report-problem

Regards, Alex Man, Trusteer Technical Support

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选择的解决方案

Hello xqxrocky,

We're aware of this issue and it has been fixed in Rapport version 1205.15 which you can download directly from here: https://trusteer.exavault.com/share/view/kyf-eojioddc-15igp6l

Should you need further assistance we'll be happy to help- here or through our 24/7 free technical support team at http://www.trusteer.com/support/en/report-problem

Regards, Alex Man, Trusteer Technical Support

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Thank you very much - that worked.