搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Users cannot login to my site using Firefox, while they can do it with other browsers. It seams they cannot get security token while in ssl mode.

  • 2 个回答
  • 2 人有此问题
  • 4 次查看
  • 最后回复者为 cor-el

more options

The login page of my site uses SSL and a security token issuer. When a user enters the credentials, the only thing that is displayed is a red error below the login fields with no text. The fire bug console only shows a POST https://<my token issuer> in red, but gives no other details. This happens only in Firefox and is not reproduced in any other browser

The login page of my site uses SSL and a security token issuer. When a user enters the credentials, the only thing that is displayed is a red error below the login fields with no text. The fire bug console only shows a POST https://<my token issuer> in red, but gives no other details. This happens only in Firefox and is not reproduced in any other browser

所有回复 (2)

more options

A red Firebug entry often indicates a 500 error. If you expand the entry, the Response tab might contain some details of the error message. You also can check whether the parameters passed to the token issuer make sense.

more options

Does the Web Console (Web Developer > Web Console;Ctrl+Shift+K) give the same error?

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.