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With Windows Vista Once the file is Downloded I Can't Open File, Whats wrong, What Can I Do to Solve this problem?

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  • 最后回复者为 cor-el

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Tried to download an AntiVirus program Windows Vista and Firefox, once I click download the file is taken to the Download management window, then I try to open the File by Double-Click' or Right Clicking The Mouse, but nothing happens. the word Open it's not Highlighted or the right click won't do anything. Has anybody experienced this problem before? Help

Tried to download an AntiVirus program Windows Vista and Firefox, once I click download the file is taken to the Download management window, then I try to open the File by Double-Click' or Right Clicking The Mouse, but nothing happens. the word Open it's not Highlighted or the right click won't do anything. Has anybody experienced this problem before? Help

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If "Open" and "Open Containing Folder" in the right-click context menu in the Download Manager window are grayed then that means that the file is no longer in the original download location and they may have been removed by Anti-virus or cleanup software.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

See also "Disable virus scanning in Firefox preferences - Windows"