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firefox crashes in safe mode

  • 5 个回答
  • 4 人有此问题
  • 4 次查看
  • 最后回复者为 Volleyjosh

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Firefox updated to a new version (firefox.exe is 16.0.2, but dated 11/12/2012, today is 11/29/2012) and now crashes in normal,safe and -profile mode. I have many crash dump ID's, i've put the most recent two into the Troubleshooting information.

Firefox updated to a new version (firefox.exe is 16.0.2, but dated 11/12/2012, today is 11/29/2012) and now crashes in normal,safe and -profile mode. I have many crash dump ID's, i've put the most recent two into the Troubleshooting information.

由Volleyjosh于修改

被采纳的解决方案

Update Firefox to 17.0.1 (releasing later today) Update Firefox to the latest release

Then try to retest.

定位到答案原位置 👍 2

所有回复 (5)

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选择的解决方案

Update Firefox to 17.0.1 (releasing later today) Update Firefox to the latest release

Then try to retest.

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Disable hardware acceleration.... Intructions here: https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration

Bug info here: https://bugzilla.mozilla.org/show_bug.cgi?id=700840 <p> From that page: "The user disabled the Hardware Acceleration in Firefox and the issue seemed to be gone. His computer has Nvidia SLI technology (Q6600, Win 7 x64 and SLI of GTX460), surely the culprit..."

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That bug is totally different than the crash ID's the user gave. Disabling Hardware Acceleration may be useful, but that bug report is wrong.

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Ofcourse the crash ID is different What do you mean the bug report is wrong? Same crash reason, same operating system.

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Newest version fixed the issue. Thanks!