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I cannot respond to emails (hotmail) when I use Firefox

  • 2 个回答
  • 1 人有此问题
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  • 最后回复者为 LisaB63

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When I check my hotmail account in Firefox, I can read all the mail just fine. But when I try to respond to an email, I cannot type anything. Just no response from my computer. I can respond to emails fine in Internet Explorer. But I don't really like IE as a browser.

When I check my hotmail account in Firefox, I can read all the mail just fine. But when I try to respond to an email, I cannot type anything. Just no response from my computer. I can respond to emails fine in Internet Explorer. But I don't really like IE as a browser.

被采纳的解决方案

On the page where it explains how to restart Firefox in Safe Mode, there was a NOTE that suggested resetting Firefox to its default settings first before going through a lengthy trouble-shooting process. So I reset it and the problem is solved! Thank you.

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所有回复 (2)

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Hi LisaB63,

Have you tried starting Firefox in Safe Mode to see if there is an addon , extension, or hardware acceleration causing the issue?

Please try these steps and let me know if that helps!

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选择的解决方案

On the page where it explains how to restart Firefox in Safe Mode, there was a NOTE that suggested resetting Firefox to its default settings first before going through a lengthy trouble-shooting process. So I reset it and the problem is solved! Thank you.