Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I use Go Daddy Web Mail and FireFox may be preventing me from being able to put text into the subject line when composing an email.

  • 3 个回答
  • 6 人有此问题
  • 17 次查看
  • 最后回复者为 Aleksej

more options

As the question / statement says, When in Firefox, once I've started my webmail application through Go Daddy, I can compose an entire email filling out all the required info. But, when I put the mouse over the 'Subject Line' and click, no cursor appears.

Having walked through this with Go Daddy, they are convinced that it's FireFox because we opened up their webmail with 2 other browsers and both allowed me to plug in a subject line.

As the question / statement says, When in Firefox, once I've started my webmail application through Go Daddy, I can compose an entire email filling out all the required info. But, when I put the mouse over the 'Subject Line' and click, no cursor appears. Having walked through this with Go Daddy, they are convinced that it's FireFox because we opened up their webmail with 2 other browsers and both allowed me to plug in a subject line.

所有回复 (3)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

I had this problem too with a GoDaddy email acct; it is a defect in Mozilla Firefox 17, solved by uninstalling the program and reinstalling the previous edition of Firefox 16. Email is working again, subject line is active.

more options

A bug report was filed.