Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

crash not submitting

  • 3 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

Wink3
Wink3
more options

I try to submit the crash report and it's not going through. I uninstall the mozilla and redownload them again a few times and still not working. I need the mozilla back. The crash report still showing after it try to submit.

I try to submit the crash report and it's not going through. I uninstall the mozilla and redownload them again a few times and still not working. I need the mozilla back. The crash report still showing after it try to submit.

所有回复 (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that your security software isn't blocking the crash reporter from sending the error report.

Wink3
Wink3 提问者
more options

I turned off the firewall settings in my security software and still doesn't work. I need help...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to delete the Crash Reports folder.

You can also check these registry keys to see if SubmitCrashReport (DWORD) has value = 1

  • HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport: DWORD
  • HKEY_CURRENT_USER\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport: DWORD