搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox freezes computer 100% cpu usage when juno.com site is open

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 juicer

more options

I can have many windows open without problems but often when Juno.com webmail website is open it will freeze the computer and requires task manager to shut down firefox. I have already disable flash plugins. That one website is the only one that produces the problem. Windowws xp pro

I can have many windows open without problems but often when Juno.com webmail website is open it will freeze the computer and requires task manager to shut down firefox. I have already disable flash plugins. That one website is the only one that produces the problem. Windowws xp pro

被采纳的解决方案

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Which security software (firewall, anti-virus) do you have?

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Which security software (firewall, anti-virus) do you have?

more options

Safe Mode seemed to sidestep the problems SO I cannot tell a lie, each link provided above noted to save time "Use the Reset Firefox Feature". That's what I did. All does seem fine now. I will be back if the symptoms recur. Thanks for the help and direction to the Reset button that I never knew existed even though I have been with FF since the fox was a little cub.