搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

when trying to watch a video on youtube and other sites it will play but all u see is a green screen....why is this?

  • 2 个回答
  • 5 人有此问题
  • 1 次查看
  • 最后回复者为 kuenz187

more options

video plays have uninstalled and reinstalled flash player with no result....added realplayer....no result.....ran avast ccleaner and mallwarebytes and no results....reset firefox to default settings and no result

video plays have uninstalled and reinstalled flash player with no result....added realplayer....no result.....ran avast ccleaner and mallwarebytes and no results....reset firefox to default settings and no result

所有回复 (2)

more options

A green screen usually means the the player failed to create a proper video overlay wind and that you only see the green place holder.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
more options

Disabling the hardware acceleration in the flash plugin fixed it