Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I can't get Firefox to accept cookies

  • 2 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

Dave1519
Dave1519
more options

I have the privacy option set to "Remember History" but no cookies are ever remembered. This occurs with all sites that use cookies. I am running Windows XP SP3. This problem has been there for a long time on various Firefox updates. I'm stuck with IE 8 for my bank and others that require cookies.

I have the privacy option set to "Remember History" but no cookies are ever remembered. This occurs with all sites that use cookies. I am running Windows XP SP3. This problem has been there for a long time on various Firefox updates. I'm stuck with IE 8 for my bank and others that require cookies.

所有回复 (2)

ideato
ideato
more options

Hello , maybe the cookies file is corrupted, with closed firefox (from file>exit) open the profile folder and then delete or rename the cookies.sqlite file and any cookies.sqlite-journal files.


thank you

由ideato于修改

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can also check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.