Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox will not Install at all

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 Ami94

more options

Yesterday, I had some sort of problem with my laptop, so I restarted it. After logging in and such, I wasn't able to access Firefox again, I clicked it multiple times (giving it 5-10 minutes to load) but nothing loaded. I had to use Google Chrome to ask for help and it it told me to un-install it. I did so, but when I tried to download Mozilla Firefox, nothing happens, I click "run" on the pop-up after downloading the set-up and nothing comes up. It doesn't install at all, no error appears either. I need help asap.

Yesterday, I had some sort of problem with my laptop, so I restarted it. After logging in and such, I wasn't able to access Firefox again, I clicked it multiple times (giving it 5-10 minutes to load) but nothing loaded. I had to use Google Chrome to ask for help and it it told me to un-install it. I did so, but when I tried to download Mozilla Firefox, nothing happens, I click "run" on the pop-up after downloading the set-up and nothing comes up. It doesn't install at all, no error appears either. I need help asap.

所有回复 (1)

more options

you have to unistall completely firefox,dowload the lastet verision,clean the registry of windows(recommend CCleaner or manualy by regedit), reboot, and try to reinstall it without doing nothing if it will finish successufuly reboot the pc and then try to open firefox.