Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Mozilla crash reporter on Facebook

  • 2 个回答
  • 7 人有此问题
  • 14 次查看
  • 最后回复者为 floriboaca

more options

Every time I try to access Facebook, Mozilla crashes and Mozilla crash reporter appears. Why? What happens?

Every time I try to access Facebook, Mozilla crashes and Mozilla crash reporter appears. Why? What happens?

所有回复 (2)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your cooperation!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

Thank you for being such operative. These are the most recent crash ID's:

bp-195f2325-b675-456c-a16b-8f01e2130418 18.04.2013 19:42 bp-52203df2-6a1a-4c71-80b6-421382130418 18.04.2013 19:29 bp-97aa2d20-a0be-4b94-abba-684fa2130418 18.04.2013 15:38 bp-b0322901-11e9-44b8-a14c-f48eb2130418 18.04.2013 15:33 bp-74878f47-fef0-47aa-b55e-353422130418 18.04.2013 15:31