How do I stop the 'you are about to close 3 tabs' box appearing on the screen, then the site closing?
There is a Tools box that has appeared by itself to the left of the screen, the edge is just visible. I pulled it out and closed it, but it reappears each time the above problem happens.
There is a Tools box that has appeared by itself to the left of the screen, the edge is just visible. I pulled it out and closed it, but it reappears each time the above problem happens.
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Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems caused by a corrupted localstore.rdf file.