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My Firefox updated and ever since I am spamming people, nothing is being picked up on my virus software and I have removed the offending add-on - any ideas?

  • 2 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 pollycom

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I have removed the Fireshot add-on which updated as it started to happen, it opened up an advert window. I have run my virus full scan with nothing found.

I have removed the Fireshot add-on which updated as it started to happen, it opened up an advert window. I have run my virus full scan with nothing found.

被采纳的解决方案

hello, if you suspect it's an issue caused by adware on your pc, please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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选择的解决方案

hello, if you suspect it's an issue caused by adware on your pc, please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Thanks for the advice, I had done all except the adwcleaner and that worked a treat. Thanks Philipp - Top man!!