Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Connection reset at start up

  • 3 个回答
  • 9 人有此问题
  • 11 次查看
  • 最后回复者为 cor-el

more options

When first starting the internet with Firefox I get a connection is reset message. For months I thought it might be my security software. Bought a laptop yesterday , IE was default and did not get the connection is reset message at start up. Installed Mozilla Firefox and made this my default browser and the connection was reset message was back straight away.

My desktop has different antivirus/security SW then my laptop and also tried with the antivirus security SW disabled, no I am not using a proxy on either device.

When I start the internet it takes aprox 4 minutes before I can actually connect I am using windows XP SP 2 on the desktop and Windows 8 on the laptop both have the same problem and that is my reason to believe it is a Firefox issue. Had the issue checked out by my o2 service provider who asked me to try on a different network, tried Vodafone and had the same problem there.

When first starting the internet with Firefox I get a connection is reset message. For months I thought it might be my security software. Bought a laptop yesterday , IE was default and did not get the connection is reset message at start up. Installed Mozilla Firefox and made this my default browser and the connection was reset message was back straight away. My desktop has different antivirus/security SW then my laptop and also tried with the antivirus security SW disabled, no I am not using a proxy on either device. When I start the internet it takes aprox 4 minutes before I can actually connect I am using windows XP SP 2 on the desktop and Windows 8 on the laptop both have the same problem and that is my reason to believe it is a Firefox issue. Had the issue checked out by my o2 service provider who asked me to try on a different network, tried Vodafone and had the same problem there.

所有回复 (3)

more options

Hey,

Your question is a duplicate of this question:

https://support.mozilla.org/hr/questions/958122

If his suggestions didn't work for you, try clearing Cache and Cookies.

Try disabling your add-ons to see if they have any effect.

Add Firefox to trusted application list of your Anti-virus instead of turning the Anti-virus off.

If none of above fixed your problem, then that's it:

https://support.mozilla.org/en-US/questions/918127#answer-308777

more options

cache and cookies are cleared on the desktop and yesterday there was not much to clear as the laptop was brand new, and had no ad-ons Firefox had been added to the trusted list on both machines, also tried to turn of the windows firewall and the Avast SW from the desktop and the MacAfee from the laptop, no joy.

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: