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I'm having problems & you won't help me.

  • 3 个回答
  • 1 人有此问题
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  • 最后回复者为 cor-el

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I made the mistake of upgrading to firefox 21 from 20. Now every time I start firefox , it checks for plugin compatibility and then when it does start, it opens 2 tabs. One is my home page and the other is the page congratulating me for upgrading and wants me to sign up for crap I don't want. Also, I have to check the box to block popups every time I start firefox.

I made the mistake of upgrading to firefox 21 from 20. Now every time I start firefox , it checks for plugin compatibility and then when it does start, it opens 2 tabs. One is my home page and the other is the page congratulating me for upgrading and wants me to sign up for crap I don't want. Also, I have to check the box to block popups every time I start firefox.

被采纳的解决方案

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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所有回复 (3)

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选择的解决方案

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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That solved the problem. Thank you.

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See also these articles for some suggestions:

Firefox supports multiple home pages separated by '|' symbols.

If you do not keep changes after a restart then see: