I am having a problem viewing videos in Bing. After I preform a search, nothing happens when I click on the Videos link at the top of the page. Images works,
(Before I begin, know I do NOT have the same problem on Google, but I contacted Bing, and they said it sounds like a browser problem, so they suggested contacting Firefox.) I am having a problem viewing videos in Bing. After I preform a search, nothing happens when I click on the Videos link at the top of the page. Images works, News works, etc., but not videos--I click, and nothing. I tried clicking open in new window and a blank page pops up. If I click on one of the actual videos in the search results, that works. But if I click on the Videos of ____ link right above that, I have the same problem as with the Videos link on the top menu bar. I use the latest version of Firefox on Windows 7.
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Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.
Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.
To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.