搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

What os the BestToolbars NPAPI utils extension is it default installed and if not how do I get rd of it??

  • 4 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 Ebenwolfe

more options

What is Besttoolbars NPAPI utils 1.0.0.1 extension? What does it do? Is it a default part of Firefox? If not how to I get rid of it?

An internet search revealed this to be a potential browser hijacker but system scans have revealed no threats. However I don't recall installing this or anything like it and I don't use additional toolbars so can't see how it would be installed by other software.

Assistance would be appreciated.

What is Besttoolbars NPAPI utils 1.0.0.1 extension? What does it do? Is it a default part of Firefox? If not how to I get rid of it? An internet search revealed this to be a potential browser hijacker but system scans have revealed no threats. However I don't recall installing this or anything like it and I don't use additional toolbars so can't see how it would be installed by other software. Assistance would be appreciated.

被采纳的解决方案

No, definitely not part of a default installation of Firefox.

You can disable any extension here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

If the extension has a Remove button, you can remove it immediately. If it does not, then it was added to Firefox externally and often can be removed through the Windows Control Panel. Of course, the trick is figuring out how it is listed (e.g., under what name or as part of what software).

In some cases, you need to hunt it down and delete it manually, but let's come back to that if needed.

定位到答案原位置 👍 2

所有回复 (4)

more options

选择的解决方案

No, definitely not part of a default installation of Firefox.

You can disable any extension here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

If the extension has a Remove button, you can remove it immediately. If it does not, then it was added to Firefox externally and often can be removed through the Windows Control Panel. Of course, the trick is figuring out how it is listed (e.g., under what name or as part of what software).

In some cases, you need to hunt it down and delete it manually, but let's come back to that if needed.

more options

Perfect guidance. Thankyou.

There was no "Remove" button, and a search using online guides for files and dlls produced no results. However on your suggestion I searched the installed programs and found "Search Enhancement Tools" which I had NOT installed and which was not in my programs menu. I removed this, and on relaunching Firefox found miraculously that a "Remove" button was now available. A click and a reboot and its gone from the extension list.

Now the big questions. How did this little bugger get past AV, anti-spyware, anti-malware and firewall, how can we be sure that all traces of it are gone, and how do we prevent it installing itself in the future? More to the point, how can this company get away with doing this?

more options

A lot of "free" software has unwanted software bundled it. Often there's a checkbox to avoid it, but often not. Unless you keep careful track of everything you install, it might be difficult to track down the culprit.

more options

Very aware of this.However I have installed nothing for months, and am particularly cautious with all installations anyway, and I never ever install toolbars. This is a recent encroachment and has found its way onto my system surreptitiously. It seems to me that it would be ideal for many Firefox users who may be similarly afflicted to understand how it might have gotten onto the system and how to prevent that from happening in the first place.