Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已关闭并存档。 如果需要帮助请提出新问题。

How do I communicate in words how I resolved the question that I posed yesterday. The answers received were not the way to the solution.

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 the-edmeister

Comfuddled
Comfuddled
more options

I simply want to acknowledge that I resolved the situation about which I posed a question to Mozilla support yesterday. I neglected to mention that I had already tried all the seemingly straightforward methods suggested in answers received to the question. I was finally able to restore download capability by undoing the change that was made to the TEMP & TMP variables, environmental variables under system information, that was done when my daughter followed instructions in her C++ class. We share laptops, and I did not know that the computer was being modified at the system level to possible the installation of the g++ compiler and its use.

I deleted the 'extra' from the path: C:\Documents and Settings\Customer\Local Settings\Temp;C:\Temp, the extra C:\Temp and downloading capability was restored. Thank all for attention to the question and the time taken to offer helpful advice, Comfuddled

I simply want to acknowledge that I resolved the situation about which I posed a question to Mozilla support yesterday. I neglected to mention that I had already tried all the seemingly straightforward methods suggested in answers received to the question. I was finally able to restore download capability by undoing the change that was made to the TEMP & TMP variables, environmental variables under system information, that was done when my daughter followed instructions in her C++ class. We share laptops, and I did not know that the computer was being modified at the system level to possible the installation of the g++ compiler and its use. I deleted the 'extra' from the path: C:\Documents and Settings\Customer\Local Settings\Temp;C:\Temp, the extra C:\Temp and downloading capability was restored. Thank all for attention to the question and the time taken to offer helpful advice, Comfuddled

所有回复 (1)

the-edmeister
the-edmeister
  • Moderator
more options

Original thread is here:

https://support.mozilla.org/en-US/questions/963184?esab=a&s=&r=1&as=s

Locking this thread as superfluous.