搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Links that use Javascript don't work after I updated Java; can I revert to earlier version?

  • 3 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 dbpropp

more options

I use private messaging to communicate with my doctor. I've always clicked a link ("Private Messaging") which opened a Java (Javascript?) window that displayed my messages and allowed me to write a message. A couple of days ago a message popped up saying that an update was available. I installed the update, now that link won't work. It is very important that I be able to access those messages, making this problem urgent. If anyone has any suggestions, I would greatly appreciate it!

(I did the Java check recommended on the Mozilla website, and it shows that Java is working and up to date)

I use private messaging to communicate with my doctor. I've always clicked a link ("Private Messaging") which opened a Java (Javascript?) window that displayed my messages and allowed me to write a message. A couple of days ago a message popped up saying that an update was available. I installed the update, now that link won't work. It is very important that I be able to access those messages, making this problem urgent. If anyone has any suggestions, I would greatly appreciate it! (I did the Java check recommended on the Mozilla website, and it shows that Java is working and up to date)

被采纳的解决方案

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Firefox uses the about: protocol to access built-in about: pages that you can open via the location bar just like you open web pages.

定位到答案原位置 👍 1

所有回复 (3)

more options

Java and Javascript are not related at all and are totally different technologies.

more options

选择的解决方案

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Firefox uses the about: protocol to access built-in about: pages that you can open via the location bar just like you open web pages.

more options

Outstanding answer, Cor-El. Thank you so much! You gave me some ideas I hadn't thought about (like Firefox Safe Mode). I'm sure these suggestions will solve the problem and, if not, it is a problem on the VA website. Thanks again!