搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Crash ID: bp-1f3033fc-0fe7-4352-92e3-c917f2130715

more options
Crash ID: bp-1f3033fc-0fe7-4352-92e3-c917f2130715
Crash ID: bp-2ce3e341-b329-48e2-901f-b9dec2130715
Crash ID: bp-7eaaffe0-664b-43c6-a131-54c0d2130715
Crash ID: bp-19c1549a-f05c-4c4b-9004-b5fe52130715
Crash ID: bp-60bf8447-4d37-483d-9cf5-b876d2130715

How do I correct this problem?

<pre><nowiki>Crash ID: bp-1f3033fc-0fe7-4352-92e3-c917f2130715 Crash ID: bp-2ce3e341-b329-48e2-901f-b9dec2130715 Crash ID: bp-7eaaffe0-664b-43c6-a131-54c0d2130715 Crash ID: bp-19c1549a-f05c-4c4b-9004-b5fe52130715 Crash ID: bp-60bf8447-4d37-483d-9cf5-b876d2130715</nowiki></pre> How do I correct this problem?

由cor-el于修改

所有回复 (1)

more options

Your first three crashes are associated with a graphics problem. If you haven't already tried this, start Firefox in its Safe Mode and disable Firefox's use of hardware graphics acceleration.

(1) Firefox's Safe Mode is a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is running: Help > Restart with Add-ons Disabled

If Firefox is not running: Hold the Shift key while start Firefox

Then, in the dialog, click "Start in Safe Mode" (not Reset)

(2) The hardware acceleration feature is sensitive to graphics driver incompatibilities. Disable it here:

orange Firefox button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

Then exit and restart Firefox.

Any improvement?

由jscher2000 - Support Volunteer于修改