Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Since upgrading have gotten a LOT of Program not responding msg

  • 1 个回答
  • 3 人有此问题
  • 6 次查看
  • 最后回复者为 user633449

ShadowCo
ShadowCo
more options

Upgraded Firefox on a system running Win7, and since that time when I open it and attempt to do something get the error message "the program is not responding." Have uninstalled and reinstalled firefox and cleaned the system thinking it was a corrupt file, but nothing has improved. NEVER had these issues before the upgrad

Upgraded Firefox on a system running Win7, and since that time when I open it and attempt to do something get the error message "the program is not responding." Have uninstalled and reinstalled firefox and cleaned the system thinking it was a corrupt file, but nothing has improved. NEVER had these issues before the upgrad

所有回复 (1)

user633449
user633449
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.