搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

YouTube site seems so strange ever since I have updated Firefox

more options

I don't think YouTube site is working correctly with Firefox. They look so different from Safari and it is difficult to surf them. Guide bar appears on the top blocks the videos and there is no way to sign in. I use the macbook pro with Mac OS X 10.6.8 Please help.

I don't think YouTube site is working correctly with Firefox. They look so different from Safari and it is difficult to surf them. Guide bar appears on the top blocks the videos and there is no way to sign in. I use the macbook pro with Mac OS X 10.6.8 Please help.

所有回复 (4)

more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

I added a screen shot. This shows how the guide bar blocks the video.

Somewhat when I cleared the cache today, it went back to normal again. I wonder what was causing this.

more options

Did you try Safe Mode and the other suggestions that I posted above?

more options

Yes I did. YouTube site looks O.K. Bookmarks toolbar is gone.