搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't run FIreFox crash id: bp-17ec9607-9d9a-4b04-8bca-261132130821

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

After installing Mozilla FireFox, i can't run it!Run's Mozilla crash reporter crash id: bp-17ec9607-9d9a-4b04-8bca-261132130821

After installing Mozilla FireFox, i can't run it!Run's Mozilla crash reporter crash id: bp-17ec9607-9d9a-4b04-8bca-261132130821

所有回复 (2)

more options

hello, please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

for some background on that issue you can also refer to bug #812683

more options

Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.

That way you still have the benefit from hardware acceleration, but may not suffer from rendering issues.

You can also try to uninstall Windows update KB2670838 if you have this update.