搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

My add-ons suddenly disappeared. How do I get them back?

more options

I was using Firefox earlier today and when I came back to use it tonight, all my add-ons were gone. I don't know how to get them back and I don't remember which ones I had installed because I had quite a few. My plug-ins and personas and bookmarks are still here but where did my addons go and how can I retrieve them and their data?

I was using Firefox earlier today and when I came back to use it tonight, all my add-ons were gone. I don't know how to get them back and I don't remember which ones I had installed because I had quite a few. My plug-ins and personas and bookmarks are still here but where did my addons go and how can I retrieve them and their data?

被采纳的解决方案

I think I restored a majority of them back now. I was only truly worried about one addon's data but I found it while searching through the Firefox folder somewhere. Thank you so much for your help!

定位到答案原位置 👍 1

所有回复 (6)

more options

I think that Firefox created a second user profile.

Try switching to the original profile by running the Profile Manager.

More details can be found here.


NOTE: Do not delete any profiles.

more options

I tried what the page says and it says I only have one profile, "default." I clicked on that and everything is the same. My add-ons are still gone yet everything else is in tact :(

more options

Try the following:

  1. Open the Run menu from the Windows Start Menu
  2. Open %appdata%
  3. Open Mozilla
  4. Open Firefox
  5. Open Profiles
  6. Open the folder inside of the Profiles folder
  7. Open Extensions

From this folder you can find the files for your installed extensions.
The XPI files will be named after the extension.

Ex.
tabscope@xuldev.org.xpi = Tab Scope add-on

You can use the names of these files to find your extensions.

Since this is an inconvenience, you can upload a screenshot of this folder and I will post the names and links for you.

More information on posting a screenshot can be found here.

more options

选择的解决方案

I think I restored a majority of them back now. I was only truly worried about one addon's data but I found it while searching through the Firefox folder somewhere. Thank you so much for your help!

more options

If you continue to loose extensions and their data, please post below.

more options

I opened the folder inside of the profiles folder, but i didn't find the extensions folder