Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

When firefox updated, it no longer recognizes my phone which it was synced to. Now my phone is no longer synced with firefox, which believes I have yet to sync

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 philipp

BlueDragon23
BlueDragon23
more options

I had my android synced to firefox, but not to long ago it stopped syncing even though I went on my phone to sync them. Now the firefox on my computer shows no knowledge of having a device synced.So now my computer is telling my how to set up a sync while my android still thinks it is connected, and gives No options to set up a sync, as it already thinks that is done.

I had my android synced to firefox, but not to long ago it stopped syncing even though I went on my phone to sync them. Now the firefox on my computer shows no knowledge of having a device synced.So now my computer is telling my how to set up a sync while my android still thinks it is connected, and gives No options to set up a sync, as it already thinks that is done.

所有回复 (1)

philipp
philipp
  • Moderator
more options

hello, please try to pair the two devices like this:

  1. on your android phone go into the system's settings app and into accounts & synchronisation (might be worded slightly different on different android devices), go to firefox sync & tap on pair a device.
  2. on your desktop go to firefox > options > sync > set up firefox sync > i have an account which will show you a 3x4 character code that you'll have to enter into your android device in order to complete the process.