搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

every time i try to update. it doesn't allow me - says firefox is in use

  • 2 个回答
  • 1 人有此问题
  • 19 次查看
  • 最后回复者为 ideato

more options

I drag icon to application in the simple updating process. it starts, then says it can't update as the item "firefox is in use" -- very frustrating, now i can't view video in you tube because of old version still in use -- help!!

I drag icon to application in the simple updating process. it starts, then says it can't update as the item "firefox is in use" -- very frustrating, now i can't view video in you tube because of old version still in use -- help!!

所有回复 (2)

more options

Try the following:

  1. Open the Mac Task Manager
  2. Stop the Firefox.exe process from the task manager

NOTE: I am not a Mac user and have no experience using Mac computers. The above steps work in Windows and should work in Mac as well, but I am not sure how to open the Task Manager equivalent on Mac.

more options

Hello bobvn, if you have problem with update firefox the better way is to download and install the new version.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you