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There is no capcha shown when I register my sync account. What to do?

  • 3 个回答
  • 4 人有此问题
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  • 最后回复者为 the-edmeister

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When I register my Firefox Sync account (Firefox Mozzila 24.0) in first window I am asked to enter my e-mail, password, the password confirmation, server, to put the tick if I agree with Terms of Service and Privacy Policy. But there is no capcha in the window although instructions in https://support.mozilla.org show that the captcha should be). And when I press "Next" button there is error message that the capcha word is wrong. I reseted Firefox settings to the default but the problem was not resolved. Can you please help me wth the issue? What I should do the capcha to be visible in registration window?

When I register my Firefox Sync account (Firefox Mozzila 24.0) in first window I am asked to enter my e-mail, password, the password confirmation, server, to put the tick if I agree with Terms of Service and Privacy Policy. But there is no capcha in the window although instructions in https://support.mozilla.org show that the captcha should be). And when I press "Next" button there is error message that the capcha word is wrong. I reseted Firefox settings to the default but the problem was not resolved. Can you please help me wth the issue? What I should do the capcha to be visible in registration window?

被采纳的解决方案

Do you allow 3rd party cookies in Options > Privacy?

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选择的解决方案

Do you allow 3rd party cookies in Options > Privacy?

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No, the 3rd party cookies were disabled and it the reason of the problem. When I enabled them the capcha was visible. Thanks a lot for the help!

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You're welcome.