搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can't see all website content on some websites

  • 3 个回答
  • 7 人有此问题
  • 1 次查看
  • 最后回复者为 Ed

more options

I have Firefox 25. I can't see content on certain websites, such as the Disqus comments on avclub.com and mentalfloss.com and comments on Chicagotribune.com articles. I can see this content in safe mode so I tried clearing the cache and cookies and removing the add-ons adblock plus and do not track, but I'm still not seeing the content.

I have Firefox 25. I can't see content on certain websites, such as the Disqus comments on avclub.com and mentalfloss.com and comments on Chicagotribune.com articles. I can see this content in safe mode so I tried clearing the cache and cookies and removing the add-ons adblock plus and do not track, but I'm still not seeing the content.

被采纳的解决方案

Hello,

If the problem is solved in Safe Mode then I think you are right that one of your add-ons is most likely causing the issue.

In standard Firefox mode (not safe mode) go into your add-ons and disable all of them. Then test. Does the problem appear?

If it does not appear when all add-ons are disabled then start to enable them one by one testing each time. That way you can identify which one is causing the issue.

If the problem appears even when all add-ons are disabled then try disabling hardware acceleration and testing again. Upgrade your graphics drivers to use hardware acceleration and WebGL

See here for more:

Diagnose Firefox issues using Troubleshoot Mode

I hope this helps. Let me know if not.

定位到答案原位置 👍 0

所有回复 (3)

more options

选择的解决方案

Hello,

If the problem is solved in Safe Mode then I think you are right that one of your add-ons is most likely causing the issue.

In standard Firefox mode (not safe mode) go into your add-ons and disable all of them. Then test. Does the problem appear?

If it does not appear when all add-ons are disabled then start to enable them one by one testing each time. That way you can identify which one is causing the issue.

If the problem appears even when all add-ons are disabled then try disabling hardware acceleration and testing again. Upgrade your graphics drivers to use hardware acceleration and WebGL

See here for more:

Diagnose Firefox issues using Troubleshoot Mode

I hope this helps. Let me know if not.

more options

The problem seems to have been the Avast! online security add-on

more options

Great. I'm glad you found the culprit. It might be worth reporting this to Avast! and they can check into what is causing the issue.

Thanks for using Firefox.