搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

incompatability with xp3

  • 2 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 craigb47

more options

The latest version of Firefox I seem to be able to run on Windows XP SP3 is 1Firefox 6. I have installed Firefox 25 but it just hangs.

I have uninstalled and done clean install. I have started in safemode, disabled all extensions and reset Firefox but nothing works.

When I open firefox it just hangs and doesn't load a web page.

Can anyone help please ?

The latest version of Firefox I seem to be able to run on Windows XP SP3 is 1Firefox 6. I have installed Firefox 25 but it just hangs. I have uninstalled and done clean install. I have started in safemode, disabled all extensions and reset Firefox but nothing works. When I open firefox it just hangs and doesn't load a web page. Can anyone help please ?

由craigb47于修改

被采纳的解决方案

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

more options

Hi, and thank you for helping me out.

Unchecking the hardware acceleration tab worked. I can use FF25 with no problems.

Thank you.