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Problem with Adobe Shockware Flash Plugin "Message from dll" "Can't create FileMapping"

  • 4 个回答
  • 9 人有此问题
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  • 最后回复者为 philipp

hinotama
hinotama
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Hi,

I have a problem with Adobe Shockware Flash 11.9.900.152 Plugin on Mozilla Firefox 25.0.1 on Windows 7 Ultimate (x64).

Every first time I start Firefox and enter a site that required flash player, I get this message.

http://i.imgur.com/rQyXONx.png

"Message from dll" "Can't create FileMapping"

The message only display in the first time I run Firefox after startup then enter a site that require flash player. It won't display again until I restart my computer or log out then log in my Windows account again.

I tried to disable/uninstall Adobe Shockware Flash Plugin and restart then run Firefox again, the message doesn't display anymore.

But when I enable/reinstall Adobe Shockware Flash Plugin and restart then run Firefox again, the message display again.

I tried to uninstall Firefox + Adobe Shockware Flash Plugin and reinstall them. But the problem still happen.

Only Firefox got the problem, Internet Explorer and Google Chrome doesn't.

Thanks in advance!!

Hi, I have a problem with Adobe Shockware Flash 11.9.900.152 Plugin on Mozilla Firefox 25.0.1 on Windows 7 Ultimate (x64). Every first time I start Firefox and enter a site that required flash player, I get this message. http://i.imgur.com/rQyXONx.png "Message from dll" "Can't create FileMapping" The message only display in the first time I run Firefox after startup then enter a site that require flash player. It won't display again until I restart my computer or log out then log in my Windows account again. I tried to disable/uninstall Adobe Shockware Flash Plugin and restart then run Firefox again, the message doesn't display anymore. But when I enable/reinstall Adobe Shockware Flash Plugin and restart then run Firefox again, the message display again. I tried to uninstall Firefox + Adobe Shockware Flash Plugin and reinstall them. But the problem still happen. Only Firefox got the problem, Internet Explorer and Google Chrome doesn't. Thanks in advance!!

所有回复 (4)

philipp
philipp
  • Moderator
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hello hinotama, based on your screenshot it rather looks like this error message is coming from the flash plugin process itself & not from firefox.

to troubleshoot such an issue, it would be best to contact adobe's support & file a bug report at bugbase.adobe.com (choose "Adobe Flash Player" as the product & "Browser Integration" as the product area), since they will have a better understanding of the internals of the plugin & therefore may know what might be at the root of the problem you were seeing and are the only ones able to fix it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you uninstall the Flash player as well?

Note that this will remove all installed Flash players.

hinotama
hinotama 提问者
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Thanks for your replies!

@philipp: As you have suggested, I've submitted a bug and now I'm waiting for it to be verified.

@cor-el: Yes, I tried that too. But the problem still occurred after I reinstall it again.

philipp
philipp
  • Moderator
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thank you for reporting back - for cross-reference, here's the filed bug at adobe: https://bugbase.adobe.com/index.cfm?event=bug&id=3681184