搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 1 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 the-edmeister

more options

firefox keeps on crashing on my computer every time i use it. i tried safe mode, it crashes there too. its sooooo annoying. please help asap! thanks!

firefox keeps on crashing on my computer every time i use it. i tried safe mode, it crashes there too. its sooooo annoying. please help asap! thanks!

所有回复 (1)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.