搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 6 个回答
  • 72 人有此问题
  • 6 次查看
  • 最后回复者为 ashershe

more options

OS W2k Pro, FF 11.0. Multiple web site crashes, with no reports issued per FF. Tried Changing Profile; Starting in FF Safe Mode; Disabling PlugIns; without stopping crashes.

%APPDATA%\Mozilla\Firefox\Crash Reports\LastCrash is 1388173986.

Please decipher.

OS W2k Pro, FF 11.0. Multiple web site crashes, with no reports issued per FF. Tried Changing Profile; Starting in FF Safe Mode; Disabling PlugIns; without stopping crashes. %APPDATA%\Mozilla\Firefox\Crash Reports\LastCrash is 1388173986. Please decipher.

所有回复 (6)

more options

Please download Firefox 12, it's the latest version that will run on your computer. Then see if you still crash

more options

See also Firefox 13+ in Windows 2000:

more options

Installed V 12.0 and will test for awhile.

more options

Any thoughts on what this crash ID is about: "%APPDATA%\Mozilla\Firefox\Crash Reports\LastCrash is 1388173986"?

more options

1388173986 (Fri, 27 Dec 2013 19:53:06 GMT) is the time/date stamp when the crash occurred and doesn't give any helpful info about the crash.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

more options

Thanks for your input. about:crashes says:"no reports submitted". This was typical of all crashes. However, so far no crashes since updating from V11.0 to V12.0. Keeping fingers crossed.