搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

smoothwheel cant install

  • 3 个回答
  • 2 人有此问题
  • 11 次查看
  • 最后回复者为 bloodfalls

more options

After updating firefox, the smoothwheel plugin that was installed is not installed. When i go to install smoothwheel, it asks to restart firefox, I click to restart and smoothwheel is still not installed. I can try to install it as many times as i can and it always does not install

After updating firefox, the smoothwheel plugin that was installed is not installed. When i go to install smoothwheel, it asks to restart firefox, I click to restart and smoothwheel is still not installed. I can try to install it as many times as i can and it always does not install

所有回复 (3)

more options

Hi!

Do you receive any error messages or similar? How do you know that it is no being installed after the restart? Have you tried rebooting your computer?

Thanks!

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search Bar to check if there is a compatibility update available.

This can also be a problems with preferences, see:

由cor-el于修改

more options

I tried deleting the extensions.*, restarting firefox, and same thing - smoothwheel does not show up in extensions after installing smoothwheel and restarting firefox.

I managed to fix this issue. I had to uninstall and reinstall firefox. smoothwheel installed correctly first time.