搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

The proxy server could not handle the request

  • 1 个回答
  • 33 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

i am trying to download a transcript from the IRS website and i get this error

Proxy Error

The proxy server received an invalid response from an upstream server. The proxy server could not handle the request POST /icce-core/load/gettrans/pages/availableTranscripts.xhtml.

Reason: Error reading from remote server

i am trying to download a transcript from the IRS website and i get this error Proxy Error The proxy server received an invalid response from an upstream server. The proxy server could not handle the request POST /icce-core/load/gettrans/pages/availableTranscripts.xhtml. Reason: Error reading from remote server

所有回复 (1)

more options

Are you using a proxy? Check you settings.

===================================

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

(If you're using an added theme, switch to the Default theme.)

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
FirefoxSafeMode

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Thank you.