Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why am I always getting errors with sync

  • 2 个回答
  • 4 人有此问题
  • 3 次查看
  • 最后回复者为 FredMcD

more options

I was reading some of the posts with questions about Sync. I found out about about:sync-log and got curious. I looked at mine and found this:

File:error-1391364828451.txt 	19 KB 	2/2/2014 	1:13:48 PM
File:error-1391458084640.txt 	19 KB 	2/3/2014 	3:08:04 PM
File:error-1391692902312.txt 	4 KB 	2/6/2014 	8:21:42 AM
File:error-1391786978286.txt 	4 KB 	2/7/2014 	10:29:38 AM
File:error-1392211822077.txt 	4 KB 	2/12/2014 	8:30:22 AM

I looked at the latest log Everything looks fine until about 75% down. then errors start showing up. I read some of the help files and found this link; Firefox Sync service status and this page says; service is operating, however having some DNS propagation issues, which should be resolved very shortly. Its been like that for a long time. What's the story?

2/12/2014 	8:30:22 AM
1392211748823	Sync.Service	INFO	Logging in user liuxz3ullphl75232jlcw4gdtant3ytg
1392211748823	Sync.Service	DEBUG	Caching URLs under storage user base: https://phx-sync-11-2-2.services.mozilla.com/1.1/liuxz3ullphl75232jlcw4gdtant3ytg/
1392211822076	Sync.Service	DEBUG	verifyLogin failed: NS_ERROR_NET_RESET JS Stack trace: Res_get@resource.js:413 < verifyLogin@service.js:683 < onNotify@service.js:926 < WrappedNotify@util.js:142 < WrappedLock@util.js:97 < WrappedCatch@util.js:71 < login@service.js:937 < @service.js:1174 < WrappedCatch@util.js:71 < sync@service.js:1170
1392211822076	Sync.Status	DEBUG	Status.login: success.login => error.login.reason.network
1392211822076	Sync.Status	DEBUG	Status.service: success.status_ok => error.login.failed
1392211822076	Sync.Status	DEBUG	Status.login: error.login.reason.network => error.login.reason.network
1392211822076	Sync.Status	DEBUG	Status.service: error.login.failed => error.login.failed
1392211822076	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
1392211822076	Sync.SyncScheduler	DEBUG	Next sync in 86400000 ms.
I was reading some of the posts with questions about Sync. I found out about about:sync-log and got curious. I looked at mine and found this: <pre><nowiki>File:error-1391364828451.txt 19 KB 2/2/2014 1:13:48 PM File:error-1391458084640.txt 19 KB 2/3/2014 3:08:04 PM File:error-1391692902312.txt 4 KB 2/6/2014 8:21:42 AM File:error-1391786978286.txt 4 KB 2/7/2014 10:29:38 AM File:error-1392211822077.txt 4 KB 2/12/2014 8:30:22 AM </nowiki></pre> I looked at the latest log Everything looks fine until about 75% down. then errors start showing up. I read some of the help files and found this link; '''[https://services.mozilla.com/status/ Firefox Sync service status]''' and this page says; '''''service is operating, however having some DNS propagation issues,''''' '''''which should be resolved very shortly.''''' Its been like that for a long time. What's the story? <pre><nowiki>2/12/2014 8:30:22 AM 1392211748823 Sync.Service INFO Logging in user liuxz3ullphl75232jlcw4gdtant3ytg 1392211748823 Sync.Service DEBUG Caching URLs under storage user base: https://phx-sync-11-2-2.services.mozilla.com/1.1/liuxz3ullphl75232jlcw4gdtant3ytg/ 1392211822076 Sync.Service DEBUG verifyLogin failed: NS_ERROR_NET_RESET JS Stack trace: Res_get@resource.js:413 < verifyLogin@service.js:683 < onNotify@service.js:926 < WrappedNotify@util.js:142 < WrappedLock@util.js:97 < WrappedCatch@util.js:71 < login@service.js:937 < @service.js:1174 < WrappedCatch@util.js:71 < sync@service.js:1170 1392211822076 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1392211822076 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1392211822076 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1392211822076 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1392211822076 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1392211822076 Sync.SyncScheduler DEBUG Next sync in 86400000 ms.</nowiki></pre>

由cor-el于修改

所有回复 (2)

more options

Hi FredMcD, I am sorry for the inconvenience, there is a new sync version that was added to Auroa. DNS does take a while to propagate. I checked in with the #sync channel and am awaiting a reply.

more options

Thanks for the reply.


BTW, have the authorities been called about Mr. Bad Mouth?