Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Websites don't load, hang, or freeze

  • 1 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 kobe

more options

I still seem to have issues where Firefox doesn't load websites like YouTube. I have to to refresh to get it to completely load. Certain websites tend to hang or not fully load. This is on my *NEW* Firefox profle as well.

I still seem to have issues where Firefox doesn't load websites like YouTube. I have to to refresh to get it to completely load. Certain websites tend to hang or not fully load. This is on my *NEW* Firefox profle as well.

所有回复 (1)

more options

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.