Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why the filters aren't working?

  • 5 个回答
  • 33 人有此问题
  • 13 次查看
  • 最后回复者为 Chris Ilias

more options

I have created several filters for my two joined Inbox accounts, my filters have been established from the "create filter from..." option but they don't execute at all?? any clues on why this is happening? I tried all possible methods of creating filters and have checked them all and ran them manually too, but the messages sit there in the INBOX and never get moved to my selected folders.

I have created several filters for my two joined Inbox accounts, my filters have been established from the "create filter from..." option but they don't execute at all?? any clues on why this is happening? I tried all possible methods of creating filters and have checked them all and ran them manually too, but the messages sit there in the INBOX and never get moved to my selected folders.

所有回复 (5)

more options

I have this problem too. I tried the "add a star" thing that file suggested and it didn't add a star.

I also tried re-installing thunderbird and that didn't help. I am willing to recreate all of my filters if deleting a file would make it work again.

Mine stopped working after I added an IMAP account to my accounts profile.

Thanks!

more options

The star is not related to filters at all.

more options

Under the troubleshooting section of the link you posted it says

"If you have never written a message filter before and can't figure out what is wrong, try starting smaller and working your way up. For example, you might have written a filter to move certain new messages to a different folder and it doesn't seem to do anything. Modify the message filter to make it add a star to all new messages. That is something harmless you can see and easily undo manually. If that works then modify it to add the star only for those messages that you want to move to a folder. If that works then modify it to move the messages instead of adding a star. The reason for doing this is by starting small its easier to catch and debug common errors, or identify if there is something wrong with that account that prevents any message filter from working etc. "

And that is what I was referring to. Regardless of your familiarity with that document, do you have any real help as to why our filters are not working or how to make them work again? Because that is why we are both here- to make our filters work again.

more options

The most common cause for a filter not working is having enabled the setting "Match all of the following", when you really want "Match any of the following".

Have you checked that setting?