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pdf file is send as attachment with mail,but file is not open into receiption mail account

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  • 2 人有此问题
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  • 最后回复者为 Matt

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we have use thunderbird as mail client,user is send mail to thundrbird or msoutlook client. In mail attach PDF file to recipient.Recipient is not able to open pdf file show error"Adobe could not open.....".

we have use thunderbird as mail client,user is send mail to thundrbird or msoutlook client. In mail attach PDF file to recipient.Recipient is not able to open pdf file show error"Adobe could not open.....".

所有回复 (3)

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Do you have Adobe Reader installed?

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yes, adobe reader is install both side

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See the steps to fix the issue here https://getsatisfaction.com/mozilla_messaging/topics/why_does_thunderbird_corrupts_pdf_file_attachments#reply_4197276

Config editor article here if needed https://support.mozilla.org/en-US/kb/config-editor

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