Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

My update won't install.

  • 2 个回答
  • 37 人有此问题
  • 1 次查看
  • 最后回复者为 AliceWyman

more options

I'm trying to update my firefox but it won't install. There are no other versions firefox running. I get to the point of apply update, I have tried restarting my computer multiple times. I have an iMac. I use OS X 10.9.2

I'm trying to update my firefox but it won't install. There are no other versions firefox running. I get to the point of apply update, I have tried restarting my computer multiple times. I have an iMac. I use OS X 10.9.2

所有回复 (2)

more options

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

more options

Download and install a fresh copy of Firefox from https://www.mozilla.org/firefox/all/ as suggested for update problems in the article Update Firefox to the latest release

If you need more help installing Firefox on your Mac, see How to download and install Firefox on Mac