搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

My Thunderbird installation in Win8 provides a button for "Not Junk" but where is the button to teach "Not Spam"?

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 user01229325

more options

I receive E-mails in both my "Junk" folder and in my "Spam" folder which are legitimate and I want E-mails from those senders to come directly into my In Box (so I don't have to fear losing important E-mails because Thunderbird ARBITRARILY routed them to "Junk" or "Spam" folders).

My Thunderbird installation in Win8 provides a "Not Junk" button which presumably teaches the "Junk" filter that future E-mails from selected senders are "Not Junk" and should thereafter come directly into my Inbox. HOWEVER, E-mails Thunderbird ARBITRARILY CHOOSES to route into the "Spam" folder do not have a "Not Spam" button by which I can train the "Spam" filter that selected E-mail (and their senders) are legitimate and not spam.

How do I get a "Not Spam" button to appear in the options for each E-mail routed to the "Spam" folder? This a serious need. Please may someone provide an answer to this problem.

Thanks in advance for your help. Ron

I receive E-mails in both my "Junk" folder and in my "Spam" folder which are legitimate and I want E-mails from those senders to come directly into my In Box (so I don't have to fear losing important E-mails because Thunderbird ARBITRARILY routed them to "Junk" or "Spam" folders). My Thunderbird installation in Win8 provides a "Not Junk" button which presumably teaches the "Junk" filter that future E-mails from selected senders are "Not Junk" and should thereafter come directly into my Inbox. HOWEVER, E-mails Thunderbird ARBITRARILY CHOOSES to route into the "Spam" folder do not have a "Not Spam" button by which I can train the "Spam" filter that selected E-mail (and their senders) are legitimate and not spam. How do I get a "Not Spam" button to appear in the options for each E-mail routed to the "Spam" folder? This a serious need. Please may someone provide an answer to this problem. Thanks in advance for your help. Ron

所有回复 (1)

more options

This is because Thunderbird does not use the word spam or classify email as spam. You need to look at your email providers spam filters or maybe your antivirus software. Thunderbird only uses the word Junk for this exact reason.