搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Newest windows update wiped out Thunderbird this am, need help reconstructing.

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 Toad-Hall

more options

Thunderbird reset lost all email addresses that had been connected. Lost all sub folders. How to I reconstruct?

Thunderbird reset lost all email addresses that had been connected. Lost all sub folders. How to I reconstruct?

被采纳的解决方案

It is possible that everything is still there but Thunderbird is not pointing to the correct location, so appears blank.

Profile folders are hidden folders.

Make hidden folders and files visible:

Look to see if Profile folder is still there; info at this link to locate folders. If there is more than one Profile folder, check all profile names to see which has the mail accounts.

eg: C:\Users\user name\AppData\Roaming\Thunderbird\Profiles\Profile name\

then if Pop mail account look in 'Mail' folder for mail account name or if IMAP mail account 'IMAPMail' \ mail account name.

If you can see this, make a note of where it is.

Then in thunderbird,

  • 'Tools' > 'Account Settings' > 'Server Settings' for the mail account
  • Look at the bottom on the right side for 'Local Directory:'
  • click on 'Browse' button and locate the mail account name:

eg: C:\Users\Username\AppData\Roaming\Thunderbird\Profiles\profile name\Mail\mail account name

  • then click on OK to save changes.
  • Close and reopen Thunderbird.

Can you see the account and emails etc?

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

It is possible that everything is still there but Thunderbird is not pointing to the correct location, so appears blank.

Profile folders are hidden folders.

Make hidden folders and files visible:

Look to see if Profile folder is still there; info at this link to locate folders. If there is more than one Profile folder, check all profile names to see which has the mail accounts.

eg: C:\Users\user name\AppData\Roaming\Thunderbird\Profiles\Profile name\

then if Pop mail account look in 'Mail' folder for mail account name or if IMAP mail account 'IMAPMail' \ mail account name.

If you can see this, make a note of where it is.

Then in thunderbird,

  • 'Tools' > 'Account Settings' > 'Server Settings' for the mail account
  • Look at the bottom on the right side for 'Local Directory:'
  • click on 'Browse' button and locate the mail account name:

eg: C:\Users\Username\AppData\Roaming\Thunderbird\Profiles\profile name\Mail\mail account name

  • then click on OK to save changes.
  • Close and reopen Thunderbird.

Can you see the account and emails etc?