We use Thunderbird all the time and love it, but for about a week it constantly goes into not responding mode. My boss uses the same service at home with no pr
Thunderbird is a great asset to my boss and I. We use Thunderbird all the time and love it, but for about a week it constantly goes into "not responding mode". My boss uses the same service at home with no problem at all.
I did an "safe mode" and restart and for a few minutes I thought it was "healed". However, I did a search and the same thing started happening again. The little blue ring starts spinning and "not responding" pops up above the toolbar. Sometime the screen fades to a sort of greyish and no mouse click are responded to, even to close Thunderbird.
Please help however you can. Our office number is 512.246.3995.
Thank you, Mary
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What is your anti-virus software?
We use McAfee
We wonder if it is a firewall problem that developed here at the office. My boss uses her account at home and all is well, but here, experiences the same issues I described
Your problem is McAfee.
https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee
Has Christ1 left me?
In case it isn't obvious, you're supposed to click on the link in the reply above and follow the instructions given in the article.