搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I get a message that helper application does not exist when I try to open a jpg or excel files as attachments. I have associated use windows live photo gallery

  • 2 个回答
  • 5 人有此问题
  • 48 次查看
  • 最后回复者为 Snicklefritz

more options

I have gone to Tools, Options, Attachments and there are programs associated that should be able to open the files - Windows Live Photo gallery for JPG files and Microsoft Excel for excel files. I have to actually download and save the files and then open them. Is there a fix for this?

I have gone to Tools, Options, Attachments and there are programs associated that should be able to open the files - Windows Live Photo gallery for JPG files and Microsoft Excel for excel files. I have to actually download and save the files and then open them. Is there a fix for this?

被采纳的解决方案

Go back and delete those associations and start again by opening one of those files. Thunderbird will recreate the entries based on your choices and they will then probably work.

定位到答案原位置 👍 3

所有回复 (2)

more options

选择的解决方案

Go back and delete those associations and start again by opening one of those files. Thunderbird will recreate the entries based on your choices and they will then probably work.

more options

Thanks, Matt, I did as you suggested and now it works!