Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 29 is not working, we need a fix. I am on windows 8.1 and have moved on to Chrome.

  • 1 个回答
  • 5 人有此问题
  • 1 次查看
  • 最后回复者为 Moses

more options

Since upgrading to Firefox 29, it keeps crashing and I am unable to use it. There was no problem with Firefox 28. We need a fix urgently. Until that time I have moved on Chrome.

Since upgrading to Firefox 29, it keeps crashing and I am unable to use it. There was no problem with Firefox 28. We need a fix urgently. Until that time I have moved on Chrome.

所有回复 (1)

more options

Can you give me your crash reports?

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.